Granola Babies Policies
Customer Satisfaction Guarantee
Granola Babies is committed to providing our customers with superior customer service and 100% satisfaction. We will make every effort to work with you on any issue to ensure your satisfaction.
Payment Methods
Granola Babies accepts credit cards (Visa and Mastercard) as well as PayPal. All transactions occur through our secure checkout, which protects your personal and financial information.
Returns Policy
All clearance sales are final and cannot be returned.
If you find any item to be defective or unsatisfactory, please let us know at once. We will do everything we can to correct the matter.
Refunds may be issued (minus shipping) for unused and unwashed items when the following conditions are met:
1 - We will only accept unused and unwashed merchandise in its original packaging. All tags must be attached to the item.
2 - Returns must be made within 30 days of our shipping and no reimbursement will be made of shipping charges.
3 - Returns must be pre-authorized by contacting Granola Babies in advance to arrange for a return. Failure to do so may result in the loss of your returned items.
4 - If the original order qualified for free shipping, the original shipping charges will be deducted from the amount credited back to the customer.
5 - All refunds are subject to a 5% re-stocking fee. Items purchased with free shipping will be refunded minus the shipping cost and the re-stocking fee.
6 - Returns must be in resalable condition (no pet hair, smoke, perfumes, lotions, cigarette odors, detergent odors, essential oils, etc).
7 - Any used or damaged merchandise returned to us will be held until the customer pays for shipping the item back to them or 30 days whichever comes first.
8 - All items must be accompanied by the original receipt or packing slip.
Environmental Policy
Granola Babies is dedicated to the principles of healthy living, both towards the individual and the environment. As such, our products, practices and processes are geared towards minimizing the impact on the health of our customers and our environment.
Copyright Notification
All content copyright protected or used with permission Granola Babies 2005-2007.
How To Contact Us:
Should you have other questions or concerns about any of these policies, please contact us via email.
Copyright © 2006-2008 Granola Babies