Shoplifting Mothers Caught on Camera

Here I am in the early morning, the day after we caught on camera a mother shoplifting as she strolled her baby, writing a public blog about it. And doing so  just a short few weeks before we had caught another mother strolling her baby in the store and also stealing from us at the same time. Yes, I'm mad as hell.

 

 

Gut wrenching. That's how it feels when you're a small business owner and a visitor to your store steals from you.

When I started to notice theft had increased at the store, I had cameras put up and paid for a service that keeps a history of recordings. That alone makes me angry. Because as a small business owner every single expense matters. That I had to pay extra to add cameras because people steal? Sickening.

Watching the videos, all I can think of is, how dare you come to my store and steal from me? Do you even know what you're doing? You're taking from my family, my kids for goodness sakes. You're taking the hours I work 24/7 on my store, you're taking my peace of mind, you're taking from others who visit the store and now have less to shop from because YOU decided to just steal what you wanted. You're taking from the community when you steal and don't pay even the taxes for what you decided to just steal. How dare you?

So, here are the two videos of the thefts we caught on camera. Public and visible for all to see. There is more theft we haven't caught, before we had cameras. But for those thinking of doing so or doing so at other stores, be careful.

When you anger a mom who works 24/7 on her store for her kids, her family and her community...you're waking up a lion.

 

 

If you recognize either of these moms, please contact us.

 

 

 

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Comments on this post

Vanessa says...

This is CRAZY!!! I’m so sorry you’ve had to deal with this!!!! The woman in the second video is ruthless, just doing it right in front of the cashier!!! I believe these are mother’s wit babies!!! I hope you catch them!

Posted on July 06, 2016

Erina says...

Hello Giselle, as a fellow business owner and mom of 2 boys also in Costa Mesa my heart goes out to you and know how this feels. We work so hard to do good and then people steal from you eroding what goodwill you try to pass on. Karma will get them back my friend don’t you worry. I would love to treat you to a free massage on me business owner to business owner. I’m just up the road from you and it sounds like you could use an hour to escape the worries and stresses of being a business owner :P. Please message me back and would love to personally book you in. You can call our location at (714) 850-0500 and ask for me Erina at Elements Massage in Costa Mesa. Peace be with you! :)

Posted on July 05, 2016

Lorri Walker CNM says...

How disturbing. Truly.
I understand your frustration. Being a small business owner myself, people don’t realize we get hurt by these kinds of things.

Posted on July 03, 2016

Mica Hinton says...

This infuriates me!!! I was just there chatting w you the other day. I am so sorry people are so dirty!! We will always support you and shop w you! So sorry momma!! :(

Posted on July 03, 2016

Vinita Speir says...

I so sorry about this ! I love your store and how much support your provide for women ! Keep up the good work !!

Posted on July 01, 2016

Amy E says...

I’m furious! As a small business owner myself, I sickened by this and my heart aches for you!

Posted on July 01, 2016

Michelle Smith says...

So sorry and surprised to see this! You do so much for the community and this is the thanks you receive :( Please continue to support the moms in your community, you are such a wonderful role model unlike the moms in the videos.

Posted on July 01, 2016

Carole Thorpe says...

I applaud you for making these videos of theft public. Shame on these women, mothers of our future. What an example to set …

Posted on July 01, 2016

Yvett says...

I’m watching these videos and I’m completely disgusted. I’m sorry you had to experience this.

Posted on July 01, 2016

Heather says...

Ugh!! This makes me so sad for not only you and your family, but for these poor kids who have these moms as their roll models! What’s really sickening is I recognized the stroller model the first clip had – that’s a $600 stroller!! You’d think someone with that kind of baby gear would be able to afford to actually pay for what she’s taking. I agree, posting a notice of a ‘stroller check’ at the register due to the uptick in theft would hopefully make them think twice, as well as multiple notices that they’re on camera. Anyone who isn’t stealing wouldn’t have a problem with it. I hope you catch them!!

Posted on July 01, 2016

Carri says...

Small business owner here too. So sorry for this added stress emotionally and financially. What a shame. I would add a stroller parking area outside in addition to signs posted inside about cameras being used.

Posted on July 01, 2016

Magda Rojas says...

Disgusting. As suggested, see if there is any way to freeze their pictures, print and put them up in your store, as well as post online. I would happily post these pics up on my wall too so they get media attention. Also, get in touch with the media in general. So sorry this happened to you. My parents are also small business owners.. so unfair for shameless people to steal from your hard work.

Posted on July 01, 2016

Michelle says...

I agree with the people who said to post pics of these scumbags and also have signs around the store to let everyone know they are being monitored and that you WILL persecute shoplifters. These type of people make me violent?

Posted on July 01, 2016

Stacey says...

You should screen these thieves and create a wall of shame in your store… Be sure to put a sign up front that says “smile, you’re on camera…we offer no 5 finger discounts, but if caught, we reserve the right to hunt you’re cheap ass down on social media, and you will hold a special place on our wall of shame.. If we recognize or identify you, you will be banned from our store.. Don’t worry though… You can still BUY our goodies online…”

Posted on June 30, 2016

Stacey says...

You should screen these thieves and create a wall of shame in your store… Be sure to put a sign up front that says “smile, you’re on camera…we offer no 5 finger discounts, but if caught, we reserve the right to hunt you’re cheap ass down on social media, and you will hold a special place on our wall of shame.. If we recognize or identify you, you will be banned from our store.. Don’t worry though… You can still BUY our goodies online…”

Posted on June 30, 2016

Christy M. says...

So disgusting that anyone would do this, but at a local store that does so much for the community and is clearly mom owner and operated? Terrible. I’m so sorry. I hope you can find out who it was.

Posted on June 30, 2016

Giselle says...

Ariell, by live feed, do you mean set up an iPad that is clearly visible to customers and showing the love feed of say, that same camera she is in?

Posted on June 30, 2016

Ariell says...

I’m sorry this happened, it sucks and unfortunate. The problem is 1. People who steal on the regular, are going to be the least expected. They will spend a long time in the store, talk to employees, be friendly. 2. Most people who steal do it on the regular, they know how to get away with it and cameras mean nothing bc they know they aren’t being monitored all the time. Especially in a small boutique. A few things that may be helpful, put mirrors up in areas that you can’t see, like that corner, if she knew that someone else in the store could potentially be looking she might have resisted. If you can have a love feed of the cameras pulled up on an iPad or laptop visible so people can see you are looking at them they will think twice. Teach your staff to look for things, people figiting with stuff in the under carriage or maybe their baby. People with other bags underneath, some people will bring old bags from stores to stuff things in. I’m not sure if there is a cheap security tag system out there but maybe look into it. Gap use to sew theirs into clothing and deactivate at purchase. Have all other bags checked at the register, besides diaper bags and purses, have a few bins behind the register put a tag with customers name on it and they must leave them while in the store. If you have dressing rooms, no bags, strollers in them. It’s horrible that it happens and you won’t catch them all. I hope you find the people and charge them. They usually frequent stores they know they can get away with it, so you still have a chance. Good luck.

Posted on June 30, 2016

Giselle says...

Laura, the employee and her had just chatted right as I started this clip. They also engage as the stealing mom is standing there and right as she steals. This particular mom also sat at one point on our chairs, which were at the time in front of the cash wrap and had a whole conversation with same employee. They engaged several times in the two hours that she spent at the store (in and out as she went to lunch, then our storytime, then stole in the store).

The recent one went into the room when the employee working helped someone else and was also engaged with her before entering the room (I have other cameras and the store so watched what happened before and after). She also stole as two other moms were in the room. I’ve no doubt she would’ve stolen even with the employee nearby, as soon as the employee looked away for a few moments.

With our story times we have 20-40 moms in the store at one point. It’s been amazing offering these complimentary get together for moms but also we’re seeing theft increase which is why we’re also reducing our storytimes.

Posted on June 30, 2016

Laura says...

This makes my blood boil but I wanted to bring to your attention two things that may help reduce occurrences of thefts. 1) in the first video the thief is right next to an employee and the employee doesn’t appear to acknowledge her.. knowing that someone is watching may deter thieves. 2) the location of the 2nd theft appears to be in a location not Visible to the employees at the register.

I’m so sorry this happened and I hope it doesn’t happen again in the future. I also hope these videos make their way to the general public (have you contacted local tv stations?) so these women can hopefully be caught or at least see themselves for what they truly are… Thieves!

Posted on June 30, 2016

Sarah says...

It is so sickening when people use children to steal. I worked retail for many years and truthfully signs don’t seem to detour them. The best advice I ever got was kill em with customer service!!! Never give them the opportunity to steal. It looked like the only employee was very busy behind the counter. Making contact with every person who walks through the door will make them less likely to steal. Sorry if I’m rambling this stuff just makes me so mad!!

Posted on June 30, 2016

Mary says...

Hi, sickening :(
Can you freeze and capture good photo of their faces? Post? I would love to share!!
I’m so sorry momma :(

Posted on June 30, 2016

Helen says...

I would be tempted to make a little window display of people who have shoplifted, print their pictures and stick those pictures in your window display. Other than that, can I say how much I hope they come back so you can hold them there and call the police? BOth of them were so brazen, they clearly do this often because to do that right next to you is beyond ballsy.

Posted on June 30, 2016

Giselle says...

Sadly, right next to her was a shoplifting sign and very obvious one.

Posted on June 30, 2016

Lynne says...

You could ban strollers from the store, or post a sign saying that all strollers will be checked for “forgotten” merchandise before leaving.

Posted on June 30, 2016


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About the Author

Giselle Baturay is a mother, herbalist, aromatherapist, prenatal and postpartum educator, boutique owner, community builder, gatherer of dreams, task juggler and a lover of life.



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